Emergency services

Krisendienst Charlottenburg-Wilmersdorf

Type of support services: Emergency services

  Address

Horstweg 2
14059 Berlin
Charlottenburg-Wilmersdorf

The Berlin Crisis Service provides quick, qualified assistance in the case of psychosocial crises through to acute emotional and psychiatric emergencies.

Map

Telephone & Fax

phone: +49 30 390 63 20

Telephone counselling

Mondays-Sundays: from 4:00p.m. - 12:00a.m.

Office hours

Mondays-Sundays: from 4:00p.m. - 12:00a.m.

Further information

Supraregional standby service in all regions
(in urgent cases house calls, doctor on call)
At night from midnight to 8 a.m. and on weekends and holidays from 8 a.m. to 4 p.m.
Phone +49 30 390 63 10
Adress: Große Hamburger Strasse 5, 10115 Berlin-Mitte

Mondays-Fridays 8 a.m. to 4 p.m. information and referral only by phone.

 

Assistance with

  • Blackmail
  • Physical assault
  • Homicide (murder, manslaughter)
  • Human trafficking
  • Forced prostitution
  • Forced marriage
  • Deprivation of liberty
  • Threat
  • Sexual abuse
  • Sexual assault, sexual coercion, rape
  • Sexual harassment
  • Homophobic and transphobic violence
  • Violence against homeless people
  • Right-wing extremist violence
  • Domestic violence
  • Insult
  • Slander / defamation
  • Libel
  • Digital / online abuse
  • Stalking
  • Date rape drug
  • Breach of peace
  • Mobbing
  • Burglary
  • Terrorism
  • Racist violence
  • Others
  • Anti-Semitic violence

Help for

  • Men*
  • Women*
  • LGBTQ+
  • Refugees / Individuals with a migration background
  • People with disabilities
  • Adults (18 years and older)

Offers

  • Telephone counselling
  • Crisis intervention
  • Personal counselling
  • Emergency number

Language

  • German
  • English
  • French
  • Arabic
  • Italian
  • Hebrew