Emergency services
Krisendienst Charlottenburg-Wilmersdorf
Type of support services: Emergency services
Address
Horstweg 2
14059
Berlin
Charlottenburg-Wilmersdorf
The Berlin Crisis Service provides quick, qualified assistance in the case of psychosocial crises through to acute emotional and psychiatric emergencies.
Telephone & Fax
phone: +49 30 390 63 20
Telephone counselling
Mondays-Sundays: from 4:00p.m. - 12:00a.m.
Office hours
Mondays-Sundays: from 4:00p.m. - 12:00a.m.
Further information
Supraregional standby service in all regions
(in urgent cases house calls, doctor on call)
At night from midnight to 8 a.m. and on weekends and holidays from 8 a.m. to 4 p.m.
Phone +49 30 390 63 10
Adress: Große Hamburger Strasse 5, 10115 Berlin-Mitte
Mondays-Fridays 8 a.m. to 4 p.m. information and referral only by phone.
Assistance with
- Blackmail
- Physical assault
- Homicide (murder, manslaughter)
- Human trafficking
- Forced prostitution
- Forced marriage
- Deprivation of liberty
- Threat
- Sexual abuse
- Sexual assault, sexual coercion, rape
- Sexual harassment
- Homophobic and transphobic violence
- Violence against homeless people
- Right-wing extremist violence
- Domestic violence
- Insult
- Slander / defamation
- Libel
- Digital / online abuse
- Stalking
- Date rape drug
- Breach of peace
- Mobbing
- Burglary
- Terrorism
- Racist violence
- Others
- Anti-Semitic violence
Help for
- Men*
- Women*
- LGBTQ+
- Refugees / Individuals with a migration background
- People with disabilities
- Adults (18 years and older)
Offers
- Telephone counselling
- Crisis intervention
- Personal counselling
- Emergency number
Language
- German
- English
- French
- Arabic
- Italian
- Hebrew