What to do in an emergency
If you are in grave danger, it is important to act quickly and find safety.
If the offender is near you or your home and is threatening you, call the police.
If possible, go to a safe and secure place and/or leave your flat. You could go to your neighbor or go out in the street or look for safety in a public place such as a restaurant, café, or anything similar.
Berliner Krisendienst (Berlin Crisis Service)
The Berlin Crisis Service is accessible at these telephone numbers:
- Mitte
Telephone: +49 30 390 63-10 - Friedrichshain-Kreuzberg
Telephone: +49 30 390 63-10 - Charlottenburg-Wilmersdorf
Telephone: +49 30 390 63-20 - Spandau
Telephone: +49 30 390 63-30 - Pankow
Telephone: +49 30 390 63-40 - Reinickendorf
Telephone: +49 30 390 63-50 - Steglitz-Zehlendorf
Telephone: +49 30 390 63-60 - Tempelhof-Schöneberg
Telephone: +49 30 390 63-60 - Lichtenberg
Telephone: +49 30 390 63-70 - Marzahn-Hellersdorf
Telephone: +49 30 390 63-70 - Treptow-Köpenick
Telephone: +49 30 390 63-80 - Neukölln
Telephone: +49 30 390 63-90
Berliner Notdienst Kinderschutz (Children and Young People Emergency Service)
The Berlin Child Emergency and Protection Service (only in German) provides information – help for children, young people, girls, young women and parents. Around the clock, 365 days a year.
- Kindernotdienst
(Children’s Emergency Service)
up to 13 years
Telephone: +49 30 6100-61 - Jugendnotdienst
(Young People Emergency Service)
14-20 years
Telephone: +49 30 6100-62 - Mädchennotdienst
(Girl’s Emergency Service)
12-21 years
Telephone: +49 30 6100-63 - Hotline Kinderschutz
(Hotline for Child Protection Service)
for people who are worried about a child or young person
Telephone: +49 30 6100-66